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Mod 1 Use Email To Get Things Done – Quicker Than Talking Live!
7 Lessons-
StartWays We Influence Others Through Email
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StartImportant Touchpoints & Relationship Building Strategies in Email
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StartKnowledge Check (Quiz)
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StartMake a “Bad Email” Easy to Read
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StartBONUS - From Draft to Re-write in 2 minutes
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StartSubject Lines & Email Skeletons
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StartKnowledge Check (Quiz)
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Mod 2 Discover How to be Professional AND Friendly in Emails
14 Lessons-
StartWhat are the Differences Between Casual and Professional Emails
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StartOpening - Starting Off on the Right Foot
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StartMake Email Warm with Small Talk
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StartSimple Tips to Uplevel Vocabulary
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StartKnowledge Check (Quiz)
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StartEnd Your Message for Impact & Action
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StartLess is More: Formatting tips for Easy Reading Quicker Responses
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StartElevate Email Etiquette Over and Above the Words
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StartWhat you never learned about attachments, subject lines, and group emails
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StartKnowledge Check (Quiz)
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StartDo I get to the point or be indirect
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StartPart 1 Strategies to Say No Without Offending
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StartPart 2 Strategies to Say No Without Offending
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StartKnowledge Check (Quiz)
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Mod 3 How to Select a Communication Strategy for Ideal Outcomes
5 Lessons-
StartExercise 1 Identifying Types of Daily Messages, Practice Reformatting an Email
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StartExercise 2 Creating an Email Skeleton for Daily Use Acknowledgement Email
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StartThe Criticality of Acknowledgement Emails
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StartHow to Use & Respond to Thank You
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StartThe Screen Scroller Organizing Longer Emails Effectively
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